Exchange Racing Beta

How can we improve Exchange Racing Experience?

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  1. 27 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      Idea  ·  Betfair Product Team responded

      Hello,
      First of all, thank you for trying out our new Beta experience.
      Your comment was gladly received and we will take it into account for improvements on the Post race view. We’re not sure if you are aware but in the meanwhile you can view the information for all of the runners in our Timeform product. You can view it by following this link: http://form.horseracing.betfair.com/
      We would be pleased to receive further feedback from you.

      Thank you,
      Exchange Product Team

    • 4 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        Idea  ·  Betfair Product Team responded

        Hello,
        First of all, we would like to thank you for the feedback provided.
        The Tutorial is indeed a good idea and we are keen into improving the overall education around our website. We have included a simple contextual help on the dutching feature to explain the basics, but we know there’s room to improve..
        We would like to hear back from you with suggestions about content types to include on these help pages.

        Thank you very much,
        Betfair Product Team

      • Show the non-runners at the bottom after the race

        Before the race, the non-runners are listed at the end, after all the other runners.

        After the race, when the results are in, when you navigate to view the market, the non-runners are now listed at the top.

        It would be better if they were always listed at the end.

        2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          Idea  ·  Betfair Product Team responded

          Hello,
          We’re glad to have your feedback on this subject and we would like to thank you.
          We will work on improving the closed market page and we will take this feedback into account for it.
          We would be pleased to receive further feedback from you.

          Thank you,
          Exchange Product Team

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