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  1. my bets

    until recently, bets I had made on a race appeared in the column to the far left when viewing the entries. is this something i can control from home?

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      closed  ·  Paul.Linenfelser responded

      Thanks for your feedback, Wayne.

      We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

      If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

      Thanks again!

    • Wagers

      I don't see my wager to the right of the race I bet on. What happened? All I get now is the track conditions and jockey changes. Add back the wager placed.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        closed  ·  Paul.Linenfelser responded

        Thanks for your feedback!

        We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

        If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

        Thanks again!

      • Bring back My Bets on the race page

        I currently have to go to My Account to see My Bets. This is a MUST!

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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          closed  ·  Paul.Linenfelser responded

          Thanks for your feedback!

          We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

          Thanks again!

        • Help

          Handicapping Store cannot be opened at my site. Please advise, second request.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            closed  ·  Paul.Linenfelser responded

            Thanks for your feedback.

            I am sorry that you are have trouble accessing the Handicapping Store. Please call customer service at 1-888-752-9884 so they can assist you with this.

            Thanks again!

          • my bets

            shouldn't have to hunt for my bets during a race or right before.

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              closed  ·  Paul.Linenfelser responded

              Thanks for your feedback, Donald.

              We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

              If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate their directly at https://www.tvg.com/my-bets.

              Thanks again!

            • put my bets back on main screen

              my bets on main screen gone why put it back on

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                closed  ·  Paul.Linenfelser responded

                Thanks for your feedback.

                We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                Thanks… more

              • Bets

                the other day I saw my bets under the video's why did they change that and now they have race changes

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  closed  ·  Paul.Linenfelser responded

                  Thanks for your feedback!

                  We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                  If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                  Thanks again!

                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    closed  ·  Paul.Linenfelser responded

                    Thanks for your feedback, Joseph.

                    We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                    If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                    Thanks again!

                  • bets

                    Where is my bets today click?

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      closed  ·  Paul.Linenfelser responded

                      Thanks for your feedback!

                      We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                      If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                      Thanks again!

                    • HELP

                      The old site does not show my days bets under history.
                      the new site has no place to check.
                      so what the **** do I do ??????????????

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        closed  ·  Paul.Linenfelser responded

                        Thanks for your feedback!

                        We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                        If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                        Thanks again!

                      • new format stinks

                        need my bet on race page!

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          closed  ·  Paul.Linenfelser responded

                          Thanks for your feedback!

                          We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                          If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                          Thanks again!

                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            closed  ·  Paul.Linenfelser responded

                            Thanks for your feedback!

                            We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                            If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                            Thanks again!

                          • bring back my bets bar

                            my bets bar was on the right side panel for each race now its gone.

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              closed  ·  Paul.Linenfelser responded

                              Thanks for your feedback, Dave.

                              We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                              If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                              Thanks again!

                            • Fix THIS FREAKIN SITE

                              02/01/17 - NO GULFTREAM MADE BETS SHOW ON THE SCREEN FOR RACE1

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                closed  ·  Paul.Linenfelser responded

                                Thanks for your feedback!

                                We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                                If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                                Thanks again!

                              • 1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  closed  ·  Paul.Linenfelser responded

                                  Thanks for your feedback!

                                  We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                                  If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                                  Thanks again!

                                • check my bets

                                  on the old site you can check and still watch the video, this new version you can't and it sucks...

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    closed  ·  Paul.Linenfelser responded

                                    Thanks for your feedback!

                                    We had an issue that required us to temporarily turn-off the “My Bets” module on the Program Page. But we have resolved the issue and the module is once again available. We apologize for any inconvenience this caused.

                                    If needed, you can always access your bets via the "My Bets’ option in the “My Account” menu within the header of the site. And you can also navigate there directly at https://www.tvg.com/my-bets.

                                    Thanks again!

                                  • OSI 10 Apple

                                    FYI...i just downloaded the latest Apple OSI 10 on my iPad and iPhone. I am now getting unable to connect to server on both devices. checked on the internet connection and can get on line. reinstalled the app and rebooted still getting unable to connect to server. I'm on my windows computer now and all is fine with getting into TVG. I hope ISO 10 dosen"t have a conflict with the TVG app.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      closed  ·  Paul.Linenfelser responded

                                      Thanks for your feedback! We are planning to release an iOS 10 compatible version of our iOS app next week, when iOS 10 is officially launched to the general public.

                                      Thanks again!

                                    • More Reporting Options

                                      It would be great to have a report of in progress bets that are live...

                                      Like P3, P4, P6 & tie to the data for Will Pays; all in one VIP Player Dashboard.

                                      At the present; I have to scan back through my many wagers, print them and score them, etc... make it the most user friendly and I'll have more time to play more quickly; other than trying to figure out if I'm still alive or not and I could hedge, make more plays, etc...

                                      If you would like to discuss; call me.
                                      615.207.8839
                                      degamble2@mac.com

                                      David Gamble, II
                                      #4590301

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        closed  ·  Paul.Linenfelser responded

                                        Thanks, David! Your suggestion is a great one, and definitely something we are considering. I will let you know if we have any questions, or if we would like to talk more about this.

                                        Thanks again!

                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          closed  ·  Paul.Linenfelser responded

                                          Thanks for your feedback! We are working to correct the issue you noted as quickly as possible. Please try refreshing your browser in the next couple minutes.

                                          Please call customer service at 1-888-752-9884 if you have trouble placing a bet and they can help with any issues.

                                          Thanks again!

                                        • Option to move or close bar

                                          There is a large bar on the top of the page that is blocking information. It does not have a close button or option to move or change direction.

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            closed  ·  Paul.Linenfelser responded

                                            Thanks for your feedback, Matt! We are working to correct the issue you noted as quickly as possible. Please try refreshing your browser in the next couple minutes.

                                            Please call customer service at 1-888-752-9884 if you have trouble placing a bet and they can help with any issues.

                                            Thanks again!

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